We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. We do not sell your data to third parties. Our principle guidelines are simple, and we will be clear about the data we collect and why. This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. We hope the sections below will answer any questions you have but, if not, please do get in touch with us.
The information we collect about you
Directly Provided Data “Directly provided data” means when you visit our website, register with us, you are providing data by filling in text boxes, clicking buttons and sending emails. When you contact us generally, whether by telephone or by e-mail, we collect the data you have given to us in order to reply with the information you need. When you give any information to us it may require a direct action from you and, as such, is deemed to be “directly provided data”.
How we use information about you
We may use the information held about you to:
- Keep records for the proper administration of our business
- Update and manage our customer and marketing databases
- Ensure that the content of our website is presented in the most effective manner for you and your device
- Provide relevant social media content
Cullins Yard will not share your information with other companies for their marketing purposes, and will not sell or seek to make financial gain from your information, aside from our own marketing activities. We do not store or retain your financial information, such as credit card numbers. If we receive payment information as a result of a telephone order, we immediately delete any information we receive after processing the order.
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How to contact us
Telephone: +44 (0) 1304 211666
Post: Cullins Yard, 11 Cambridge Road, Dover, Kent CT17 9BY